Soul Medicine Massage Massage - Relax and Revitalize

 Thank you for choosing us as your massage and bodywork provider. In order to provide the best

service possible to our clients, we have implemented the following policies:

CANCELLATION POLICY

We require at least 24 hours notice to cancel an appointment. Clients who cancel an appointment with less than 12 hours notice will be billed 50% of the price of the scheduled service. If the service is rescheduled within 7 days, no charge will be added. If the rescheduled service is canceled, the client will be charged 100%. Clients who do not show up for a scheduled appointment or notify us in advance will be billed for the full price of the scheduled service. For this reason, we require a credit card on file at the time of booking, regardless of how the client prefers to pay for their session. We understand that emergencies and illnesses can arise, therefore last minute cancellations due to things such as verifiable emergencies, illnesses or inclement weather will generally not result in any missed session charges, however this is to be determined at the practitioner's discretion. 

LATE ARRIVAL POLICY

All scheduled appointments will end at the scheduled ending time in order to stay on schedule. Clients who arrive late to their scheduled appointment will be charged for the full session and will not receive a time extension. For your first appointment, please arrive 15 minutes prior to your scheduled appointment time to allow time to complete the Client Intake Form. For all other appointments, please arrive 5 minutes before your scheduled appointment time to allow time to undress and get on the table to enjoy a relaxed and unhurried experience.

MASSAGE TERMINATION

Only professional massage and bodywork services for relaxation or therapeutic purposes are offered at this massage practice. Massage services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment, threatening speech or behavior, sexual advances or requests, or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the massage is terminated for any of these reasons, full payment for the scheduled session is still required.

DRAPING POLICY

Clients will be appropriately draped with a sheet and/or towel at all times during their massage. Only areas of the body that are currently being treated will be exposed. The breast and genital areas will always remain draped and are never massaged.

Cash is our preferred form of payment - pay with cash and save!

*By booking your session, you are agreeing to these policies.